mac of all trades Customer Support

• Can I trust your company?
• Do I need to erase my data before sending my device to you?
• Do you have a retail store?
• Do you install any upgrades I add to my product?
• Do you offer any discounts for students/teachers/etc.?
• Do you offer any upgrades?
• Do you offer custom OS installations?

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• What are the terms of your rewards program?
• Why can't I sign into my account?
• Why did I receive an email telling me to reset my password?
• Why is my order information not visible in my account?

• What is the status of my order?

• Can I pay with multiple cards or payment methods?
• Do you offer financing?
• How can I get a copy of my invoice?
• How do I pay/get a refund with cryptocurrency?
• Important Disclosures for Affirm
• Information for tax-exempt customers
• What forms of payment do you accept?

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• What can I do if I'm unable to access my device because of password-related issues?
• What is the process for returning an item, and am I eligible for a return?
• What should I do if the condition grade of my received computer doesn't match what was advertised?
• What steps should I take if my device arrives with a problem?

• Can I change the shipping address or method after placing my order?
• Can you ship using my FedEx/UPS account?
• Do you offer expedited shipping?
• How do I file a Route Package Protection claim?
• How long will it take for my order to ship?
• How much is shipping? Is expedited shipping available, and what is the cost?
• What is Route Package Protection?

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