My Account

• How can I redeem rewards or check my rewards status?

  When you are logged into your account, open up the rewards widget. You will see your progress towards rewards in the Points window. When you have enough points to redeem a reward, click the "Redeem" button and follow the redemption instructions. If you have redeemed your points for Store Credit,...

• What are the terms of your rewards program?

  Our rewards program allows you to earn points towards future purchases. By registering on our website, you can participate in this program. Points Program Earn one point per dollar spent at our store Redeem 500 points for $10 store credit (valid for one year) EXCLUSIONS Points are not earned o...

• Why can't I sign into my account?

  There are a number of reasons why you may not be able to login, but restoring access to your account is easy. Simply reset your password by clicking here.

• Why did I receive an email telling me to reset my password?

  Our systems routinely perform processes, including automatically marking old passwords as expired, to ensure all accounts are safe and all information is secure. Rest assured that the password expiring is solely to ensure that all accounts conform with our enhanced security measures. Please reset...

• Why is my order information not visible in my account?

  If you're unable to view your order information within your account dashboard, it's most likely due to the order accidentally being placed as a guest. Orders completed through the guest checkout process are not associated with your registered account and thus will not appear in your order history...