Returns and Warranty

• What can I do if I'm unable to access my device because of password-related issues?

  We prioritize your security and privacy, which means that mac of all trades doesn't have access to any passwords set on your device or associated Apple accounts. Consequently, we're unable to assist with password recovery. For any password-related issues, we recommend reaching out directly to App...

• What is the process for returning an item, and am I eligible for a return?

  If you're not fully satisfied with your purchase, returns can be requested within 14 days of delivery. To initiate a return, simply contact our customer service department using the chat box located at the bottom right-hand corner of our website. Please have the following information on hand to e...

• What should I do if the condition grade of my received computer doesn't match what was advertised?

  In the rare event that you believe the device you've received doesn't align with the advertised condition grade, we can definitely assist you. Please contact our customer service department via the chat box at the bottom right-hand corner of our website. We request that you provide a photo or pho...

• What steps should I take if my device arrives with a problem?

  In the rare event that your device encounters an issue upon arrival, rest assured that our customer service team is readily available to assist you. To initiate a return or seek resolution, simply connect with us via the chat box located at the bottom right-hand corner of our website. For a stre...