• Can I change the shipping address or method after placing my order?

    Because we want to ensure you receive your order as quickly as possible, processing occurs very fast. As a result, we are unable to make changes to any information once your order is placed. If you will be unable to receive your order due to information originally provided and your order has not ...
  • Can you ship using my FedEx/UPS account?

    Unfortunately, no. Orders can only be shipped on our accounts. We apologize for the inconvenience.
  • Do you offer expedited shipping?

    We offer Expedited Ground shipping to the contiguous United States, and Express Air shipping to any state outside of Florida.
  • How long will it take for my order to ship?

    If an Expedited or Express shipping method is selected, your order is processed and shipped the same business day if placed before 2:30pm Eastern Time. If a Free shipping method is selected, your order is processed and shipped within two (2) business days. Orders are processed during business hou...
  • How much is shipping?

    Shipping cost can be estimated in the cart and is automatically calculated during checkout. For more information, please click here.
  • Why am I being charged a Retail Delivery Fee?

    Although we do offer Free shipping to the state of Colorado, as it is part of the contiguous United States, we are legally required to charge a Retail Delivery Fee of $0.27 in accordance with state (of Colorado) law. This fee is non-negotiable and is remitted to the state of Colorado in complianc...