In the rare event that your device encounters an issue upon arrival, rest assured that our customer service team is readily available to assist you. To initiate a return or seek resolution, simply connect with us via the chat box located at the bottom right-hand corner of our website.
For a streamlined experience, please have the following details prepared:
- Your order number
- A detailed description of the issue you're encountering
- Any troubleshooting steps you've already undertaken
- A video or photo showcasing the issue, if applicable